651 Reviews Found
Confirmed Sales Customer
We are from California and purchased from this dealership in Idaho. It would have been nice to know what the process entailed when purchasing out of state, especially when registering the vehicle in California. The information was disclosed on the day we arrived to pick up the vehicle. Knowing this information would not have changed our decision in the purchase. In addition, they use a third party company to complete their potion of the DMV requirements. We purchased this vehicle 11 days ago and the third party company has not received paperwork from the dealership. While I understand the dealership is trying to ensure proper filing of the documentation, we should not have to wait this long to get the registration going. In addition, we were told that we had to use their financing and could refinance with our financial institution in 7 months and it would be at 6.5%; however, at signing, the finance department indicated the interest rate was 9% for 5 months (our credit rating is 800+). We were prepared to walk away from this purchase if we were not satisfied with the deal; however, the lack of information wasn’t enough to make us change our mind. Transparency would have been nice.
Rudy E.
FRESNO
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Confirmed Service Customer
In and out service. Always treat me great. Thanks again
Noah S.
NAMPA
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Confirmed Sales Customer
Great experience, customer service outstanding, will recommend your dealership to others for sure!
Darrin W.
UNION
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Confirmed Sales Customer
I had a great experience, Alfred was very helpful and knowledgeable.
Sharelle S.
BOISE
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Confirmed Service Customer
They were very accomodating and prompt. The attitude of the service manager was awesum!
Dennis H.
NAMPA
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Confirmed Service Customer
2nd response. brandi terrific and team has been keeping my 2010 Malibu running. I have used Rods as well, for 7 years, and even though they are less expensive we stick with you due to brandi. btw Tresure valley collision referred me to you a few years ago......Josh. Keep up the excellent work. My only suggestion provides lower pricing. I did run a comp and you charge 10-15% more than many others.
William G.
EAGLE
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Confirmed Service Customer
Service team is awesome to work with, very friendly and efficient!
Scott M.
BOISE
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Confirmed Service Customer
I took my pickup in for an oil change. The process was good.
Bernard K.
MERIDIAN
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Confirmed Service Customer
Chad has always come thru for me. I just ordered a hitch from dealership. Not on yet but, I'm sure they will install correctly.
Toni D.
BOISE
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Confirmed Service Customer
Brandi is the best. She took the time with me to understand my hesitation with dealerships and made me feel comfortable and that my needs were addressed.
James E.
STAR
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Confirmed Service Customer
You made it easy for my daughter to get my truck repaired even without appointment and to get it done in time for her to return home to salt lake… also dealership worked diligently on a deal to trade in truck for a new one but we couldn’t make work.. when time comes in near future I will be returning and purchasing new truck from Dennis Dillon
Gregg M.
SOUTH JORDAN
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Confirmed Sales Customer
Noah my salesman was awesome my best buying experience I've ever had and the finance guy was awesome as well it was worth the 8 hour drive 2 buy my truck there awesome dealership A+++
Eric S.
GALT
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Confirmed Service Customer
I have been a customer of the company for years. I have not seen any consideration for the customer. The prices of the services are very expensive compared to other companies. There are no discounts or discounts. These and other things made me feel disappointed and I am seriously thinking about changing my car model to go to another company. I hope that the officials will take into consideration the old loyal customers.
Zaid I.
BOISE
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Confirmed Sales Customer
We had a great expierence. Staff was great our salesman Shawn was attentive and you could tell he genuinely cared about our needs for a family vehicle. Preston who was the service guy who also made sure our needs were met.
Hollie L.
BOISE
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Confirmed Service Customer
Austin was perfect as always / went above and beyond to make sure my needs were meet. Thank you for being perfect as always /
Gary S.
BOISE