573 Reviews Found
Confirmed Sales Customer
I was originally enticed by a vehicle I was told had 5th wheel OEM system, and when I arrived I found that to be untrue. Alfred was patient and worked with me to find an alternative solution. Alfred was great to work with and I appreciate all of the hard work he put in. The financing portion is predatory and annoying as they attempt to force you into their subpar solutions in order to get the best deal. I was quite annoyed with this process and the people involved. I am happy with my vehicle, but unhappy with the sales and financing portion
Craig L.
MAPLE VALLEY
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Confirmed Service Customer
Very professional. On time and courteous. 3rd service. Same each time.
Allen A.
CAREY
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Confirmed Service Customer
The service department was excellent. It was a pleasure to meet and interact with the service person ���LT��� They repaired my vehicle in a timely manner.
Richard N.
MIDDLETON
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Confirmed Service Customer
Caleb was very polite and explained things very well. Our conversation with "Lt" was not good. He is extremely rude. He has perfected the art of being rude and dismissive without actually using any phrase which could get him in trouble. He has a real attitude. If it were up to me I would like to see him fired. If he was our only experience with Dennis Dillon we would never ever ever return.
Tammy P.
BOISE
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Confirmed Service Customer
Mitchell was my service advisor and was excellent. Had one recall and he had people working on the recall before I got checked into my service appointment. 45 minute service appointment. Very pleased with Mitchell and Dennis Dillon.
Zane F.
LAKE VIEW
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Confirmed Service Customer
They were friendly and knowledgeable and made the experience great!
Gregory E.
BELLEVUE
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Confirmed Service Customer
Purchased new tires for my car. Austin is always "on the ball" - promptly scheduling an appointment. Personable, friendly and high quality service. Excellent work.
Thomas K.
STAR
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Confirmed Service Customer
Great experience. But it was Brandi that made it great, she was diligent, knowledgeable, and on-time! Well done!
Michael C.
MERIDIAN
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Confirmed Sales Customer
When I arrived I was shown a price sheet that had two line items that equaled about $2300. Some brake safety item and theft protection item. These are not required to operate the vehicle. The salesman said this is the ���fee��� part of the plus tax, doc and fees. This is not a fee, these are options that should be up to the customer to add if they so choose. I was never given this option and was only told about when I showed up at the dealership. I was prepared to pay cash but guess what, they said they would take some of the fees off if I was to finance through one of your banks. Which I reluctantly did. Your website shows a cash price and says nothing about jumping through any hoops to get that. I have bought three vehicles through you and will not but another one or recommend you to anyone due to these sales tactics.
David W.
KLAMATH FALLS
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Confirmed Sales Customer
We had excellent service, from our sales team to the service department. Tye, our salesman bent over backwards to schedule the installation of the hidden hitch and bed cover for our new truck.
Rick L.
CHALLIS
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Confirmed Service Customer
Brandi is amazing ! She definitely sets a standard other can learn from.
Daniel P.
CASCADE
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Confirmed Sales Customer
Came from Oregon to Idaho to purchase the vehicle only Dillon had
Chantel P.
MERRILL
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Confirmed Service Customer
Always the best service, Austin was super helpful and got me right in. I only take my cars to him for my mechanic and service needs
Ronald Z.
NAMPA
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Confirmed Service Customer
Brandi is the best! She was honest about the timeline of getting my vehicle taken care of and communicated the whole time so I was never stuck wondering what was going on. Even though it took longer than I had expected, she ensured everything was done right and covered by warranty. Additionally, I think his name is Robert, the shuttle driver was top-notch!
James E.
STAR
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Confirmed Service Customer
Ready for me when I pulled in and called when done and went over what was found. Also provided quote for bodywork
Donald H.
MERIDIAN