Confirmed Sales Customer
When I arrived I was shown a price sheet that had two line items that equaled about $2300. Some brake safety item and theft protection item. These are not required to operate the vehicle. The salesman said this is the ���fee��� part of the plus tax, doc and fees. This is not a fee, these are options that should be up to the customer to add if they so choose. I was never given this option and was only told about when I showed up at the dealership. I was prepared to pay cash but guess what, they said they would take some of the fees off if I was to finance through one of your banks. Which I reluctantly did. Your website shows a cash price and says nothing about jumping through any hoops to get that. I have bought three vehicles through you and will not but another one or recommend you to anyone due to these sales tactics.
David W.
KLAMATH FALLS,
OR
Business Response
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